Welcome to Tastesy! By accessing our website (https://www.tastesy.in) and placing an order, you agree to the terms and conditions outlined below. Please read them carefully.
1. Eligibility
- We welcome everyone to shop at Tastesy. There are no restrictions based on age or gender for making purchases.
2. Account Creation
- Customers can place orders as guests. Creating an account is optional but recommended for a seamless shopping experience.
3. Payment and Pricing
- Accepted Payment Methods: We accept all major payment methods, including credit/debit cards, UPI, net banking, and Cash on Delivery (COD).
- Pricing Errors: In case of any errors in pricing or product availability, we will promptly inform the customer via email and resolve the issue amicably.
4. Order Cancellation
- Orders cannot be canceled once they are placed. Please review your order carefully before confirming it.
5. Shipping and Delivery
- Responsibility: Tastesy takes full responsibility for any delays or issues with delivery. We will liaise with our shipping partner to resolve such matters.
- For more details, please refer to our Shipping Policy.
6. Returns and Refunds
- Eligibility: Products must be returned in an unopened condition with proof of purchase and a valid reason for return.
- Refund Timeline: Refunds will be processed within 3 business days upon approval of the return.
7. Product Use
- As we deal in food products, there are no specific restrictions or guidelines for their use. Please check the expiry date before consumption.
8. Privacy and Data
- Customer data is handled in accordance with our Privacy Policy.
9. Dispute Resolution
- Governing Laws: All disputes will be governed by Indian laws, and the courts in Kerala will have jurisdiction.
- Alternative Resolution: We encourage resolution through arbitration or mediation before pursuing legal action.
10. Modifications to Terms
- We reserve the right to update these Terms and Conditions at any time. Changes will be communicated on this page.
11. Liability and Warranties
- Warranties: No warranties are provided on our food products other than the expiry date specified on the packaging.
- Liability: Tastesy’s liability for damages arising from the use of our website or products is limited to the maximum extent permitted by law.